Private Policy: |
| We recognize the importance of the information received from our customers, and make efforts in handling this information. For your safe and trusted use of our services, we exert maximum effort toward appropriate management and use of each customer's personal information. |
| 1. Information We Collect |
| The types of personally identifiable information that may be collected include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services. |
| 2. How We Use the Information |
| Any of the information we collect from you may be used for the following purposes: |
- To deliver or send products and other items you have requested
- To settle the payment for your order
- To provide after-service and other individual services from eflora/Hibiya-Kadan
- To send e-mails, etc., about information on various promotional offers
- To send urgent notices regarding our products
- To contact you in response to your inquiry, request, etc.
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| If any of the above purposes is changed, we will publish the change on this website. |
| 3. Information Sharing |
| We will not disclose or provide your personal information to any third party except under the following conditions. Note that provision to an alliance partner is not considered disclosure or provision to a third party. |
- You have consented to the disclosure/provision beforehand
- The information is disclosed/provided as part of statistics or in another form whereby the owner of such information cannot be identified
- When the disclosure/provision is required by law
- When the disclosure/provision is necessary to protect life, health or property and when it would be difficult to obtain your prior consent
- When we must cooperate with a public administrative procedure carried out by a national or local government body, and when obtaining your prior consent may interfere with the applicable procedure
- Information is used to provide after-service or other individual service by eflora/Hibiya-Kadan or our alliance partners who have signed a non-disclosure agreement with eflora/Hibiya-Kadan in regard to personal information
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| Company Profile: Orverview |
Company Name: eflora/Hibiya Kadan
President: Mike T. Uesugi
Company Address: 21250 Hawthorne Blvd. Suite 540 Torrance, CA 90503, United States
Phone: 310-218-5685
Fax: 310-218-5680
Email address: support@eflora.com |
| How to Place an Order: |
| By phone, fax, mail, or thru our website |
| Order Changes and Cancellations: |
| eflora/Hibiya-Kadan is unable to cancel or change orders already in process at the florist, en route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered today, call 1-800-844-2492. |
| Problems With an Order: |
| At eflora/Hibiya Kadan, we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. 1-800-844-2492 or support@eflora.com |
| Payment Method: |
We accept only credit card payment for products ordered on the Internet.
Enter the type of credit card used along with the credit card number, name, and expiration date, as stated on the card. The information will not be disclosed to third parties without your authorization. The order will be canceled if your credit card is not approved.
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